HEB Delivery Method
Unified method/store/time selection with capacity-aware slots, clear rules, and standardized states—reused across web & app.
YEAR
2024
ROLE
PRODUCT DESIGNER OWNER
SERVICES
SERVICE DESIGN
UX/UI
PRODUCT DESIGN
About the project
Goal
User: Make selecting pickup fast and obvious; set accurate expectations for timing and substitutions.
Business: Reduce checkout friction and service tickets; align the front-stage UI with real fulfillment capacity.
Smooth Scroll
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HEB Delivery Method
OVERVIEW
Unified method/store/time selection with capacity-aware slots, clear rules, and standardized states—reused across web & app.
YEAR
2024
ROLE
PRODUCT DESIGNER OWNER
SERVICES
SERVICE DESIGN
UX/UI
PRODUCT DESIGN
About the project
Goal
User: Make selecting pickup fast and obvious; set accurate expectations for timing and substitutions.
Business: Reduce checkout friction and service tickets; align the front-stage UI with real fulfillment capacity.
Smooth Scroll
This will hide itself!
This will hide itself!
HEB Delivery Method
OVERVIEW
Unified method/store/time selection with capacity-aware slots, clear rules, and standardized states—reused across web & app.
YEAR
2024
ROLE
PRODUCT DESIGNER OWNER
SERVICES
SERVICE DESIGN
UX/UI
PRODUCT DESIGN
About the project
Goal
User: Make selecting pickup fast and obvious; set accurate expectations for timing and substitutions.
Business: Reduce checkout friction and service tickets; align the front-stage UI with real fulfillment capacity.
Smooth Scroll
This will hide itself!
This will hide itself!